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Archview Seeds
Saved for checkout 0 Where is my parcel

Archview Seeds | moisture seal pact

Return steps

Clear shopping, packing, privacy, and support rules for Archview Seeds. Written for ARCHVIEW TRADECOM PRIVATE LIMITED at Rishra / Hooghly hub - plain store language for this brand.

Sealed 2026-09-30 | Strip 03

03 | Return steps

How to open a remedy

Seed sachets are humidity-sensitive. File a remedy request within 48 hours of the first successful delivery scan through Where is my parcel, using order ID and clear photographs.

Cases we review

  • Wrong SKU or pack count versus the purchase record.
  • Parcel lost after dispatch with no delivery scan.
  • Packet arriving crushed, torn, or moisture-damaged in transit.

Cases we usually decline

  • Change of mind after the packet left the Rishra / Hooghly hub.
  • Germination outcomes driven by soil, season, watering, or storage after delivery.
  • Requests filed without photos or after the 48-hour window without a documented courier delay.

How remedies resolve

Approved cases may receive a replacement packet when stock allows, store credit, or a refund to the original prepaid rail. COD refunds follow the reverse logistics path agreed with the courier. Resolve times depend on photo clarity and partner confirmation - typically within 5-7 working days after we receive a complete claim.